DSV A/S is a Danish transport and logistics company offering transport services globally by road, air, sea and rail. With more than 80 countries of operation across six continents, DSV ranks among the largest logistics providers in the world — and its scale carries a corresponding obligation: thousands of enterprise customers depend on DSV to deliver consistent performance regardless of geography, sector, or complexity.

Among those customers is 3M, whose EMEA logistics network moves goods from multiple factories through a network of third-party logistics hubs to customers in more than 30 countries. When 3M restructured its European supply chain around the MIXMOVE HUB OS platform, DSV’s hubs in Germany and Denmark became part of that programme — and DSV’s performance there would come to redefine its position in 3M’s supplier hierarchy.

DSV’s deployment of MIXMOVE HUB OS did not begin with a traditional sales process. 3M mandated the platform across its European 3PL network — DHL, DSV, and Gebrüder Weiss — to standardise cross-docking execution, performance data, and service levels across every hub handling 3M freight. For DSV, compliance was a commercial requirement of the 3M relationship.

The operational challenges at the two Central European hubs were characteristic of high-volume cross-docking operations running on legacy processes. Inbound pallets from 3M factories were customer-specific and non-stackable, loading trucks to only 35–45% of capacity. Hub floor operations relied on manual coordination — static lane assignments, operator experience, and paper-based processes — which constrained throughput and produced error rates that had direct customer-service consequences.

Beyond execution, DSV faced a visibility gap: 3M required standardised KPI reporting and real-time operational transparency across its network, and DSV’s existing systems could not produce that data in the required form.

MIXMOVE deployed MIXMOVE HUB OS at DSV’s Germany and Denmark hubs in a 12-week go-live per hub — connecting to DSV’s existing WMS and TMS environments via API integration, with no system replacement and no disruption to live hub operations during rollout.

The platform introduced intelligent cross-docking execution at both sites: inbound shipments arriving from 3M factories are scanned and validated against advance shipment notifications, dynamically assigned to lanes based on live volume and destination, consolidated at parcel level into full-height mixed pallets, and dispatched on optimised outbound loads — with every movement captured digitally and every KPI reported in real time to both DSV and 3M.