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CUSTOMER CASE

Transporta’s digital restructuring paid off

5 minutes read

Following a complete digitization of their logistics platform with the help of MIXMOVE, the Portuguese LTL company managed to secure a sought-after acquisition by the national postal operator CTT Expresso.

– MIXMOVE was the key technology enabler that allowed Transporta to transform its operations. Our business became fully digital, with dramatic impacts on operational performance, profitability and customer satisfaction, Edgar Monteiro, Strategy Director at Transporta said.

As the biggest national company operating in the Portuguese less-than-truckload (LTL) market, Transporta/GO! Express & Logistics boasted a staff of 250 people, 210 vehicles, 8 distribution platforms, and 2 cross-docking terminals – processing an average of 10.000 shipments per day.

 

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MIXMOVE was the key technology enabler that allowed Transporta to transform its operations. Our business became fully digital, with dramatic impacts on operational performance, profitability and customer satisfaction.
Edgar Monteiro, Strategy Director at Transporta/CTT

However, the company faced many organizational challenges. They previously relied heavily on manual processes and activities like processing bookings from clients, planning operations, process integration with partners and customers. Additionally, Transporta lacked the tools to manage key metrics of the business in real-time. This required a lot of manual work, which was very costly.

Therefore, the company aimed to improve cost-e­fficiency and service competitiveness across all aspects of its business.

Transporta selected MIXMOVE to automate their processes and create a seamless, more efficient logistics business. This implementation was a key step in supporting the organizational restructuring process, streamlining costs and improving the overall customer satisfaction,

Ultimately acquired by CTT

The MIXMOVE platform created a seamless operations environment for Transporta, digitally integrating all areas of their business. The solution made it possible to automate resource-intensive tasks to improve productivity – both internal tasks and tasks that involved collaboration with partners and clients. Transporta was provided with the tools they needed to increase both customer satisfaction and their quality of service.

– With full visibility of their entire operations, they became fully digitized and also made their transport documentation fully automated. That saves a lot of time. In addition, they got a seamless mobility solution to manage all of their delivery activities, CEO Knut Fredrik Ramstad says.

The MIXMOVE solution allowed them to collaborate digitally with suppliers and customers, gaining access to accurate real-time data for use in analytics and decision making.

Following the complete restructuring and digital upgrade provided by MIXMOVE, the LTL company was acquired by the national postal operator CTT to the benefit of both employees and partners. Transporta/GO! Express & Logistics is now called CTT Expresso.

Are you interested? Use the form to contact us or get in touch with me directly on: allard@mixmove.io

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Allard Peeters

VP of Global Sales, MIXMOVE 

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