From their Central Distribution Centers in Lisbon and Porto, SONAE is managing a fleet of more than 200 trucks. Some of the trucks are their own, while others are run by third-party transportation companies, yet all trucks operate interchangeably. SONAE’s transportation department is responsible for delivering goods to more than 600 stores on a daily basis.
However, keeping track of all the trucks and the deliveries made, was a big challenge. Despite having all trucks support onboard telematics, there was no solution to bridge the management of the fleet with the actual process of controlling shipment deliveries across all their stores.
– In addition, the store managers could not be informed about estimated delivery times, which led to SONAE’s trucks showing up without having a planned allocation for the goods. Without real-time information, not only did the efficiency of the stores suffer, but the overall performance of the distribution process led to more time spent per store than necessary.